Shopping Information
To place an order, simply browse our online store and add the desired items to your shopping cart. Proceed to the checkout page, where you'll enter your shipping and payment details. Once confirmed, your order will be processed, and you'll receive a confirmation email.
We currently ship to the Netherlands, Belgium and Germany. As a newly forged realm, we're keeping our delivery range focused, so we can ensure everything runs smoothly. But don’t worry, expansion is on the horizon.
We aim to process all orders placed before 16:00 (CET) on weekdays the same day. Orders placed after 16:00 will be shipped the next business day. Delivery times vary depending on your location and the courier’s schedule.
Please note that during holidays or peak periods, slight delays may occur.
Payment Information
We accept various payment methods, including iDeal, credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment gateways. Some regions may have additional local payment options available.
We accept various payment methods, including iDeal, credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment gateways. Some regions may have additional local payment options available.
Our website may support payment in multiple currencies, depending on your location and the available payment methods. During checkout, you can select your preferred currency if applicable.
Refund eligibility depends on the nature of your purchase and our refund policy. If you believe you are entitled to a refund, please refer to our Returns & Refunds page or contact our customer support for assistance.
Order & Returns
We aim to process all orders placed before 16:00 (CET) on weekdays the same day. Orders placed after 16:00 will be shipped the next business day. Delivery times vary depending on your location and the courier’s schedule. However, during peak seasons or special promotions, processing times may be slightly longer.
Our return policy allows you to return eligible items within a specified period from the date of delivery. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. Certain items, such as personalized or digital items, may not be eligible for return.
Yes, we offer exchanges for eligible items. If you wish to exchange an item for a different size, color, or variant, please contact our customer support team for assistance.